We are looking for a proactive and detail-oriented Operations Specialist to support and guide students throughout their course journey. The role involves evaluating student progress, running targeted campaigns, and taking initiatives to move students across various success buckets. The ideal candidate should possess excellent communication skills, an analytical mindset, and a passion for driving student engagement and success.
Student Evaluation:
Assess and evaluate the performance of students pursuing the course.
Identify areas for improvement and provide actionable feedback.
Maintain accurate records of student progress and performance metrics.
Campaign Management:
Design and execute outreach campaigns to engage students based on their progress levels.
Develop communication strategies tailored to different student needs and performance buckets.
Collaborate with internal teams to create personalized and impactful messaging.
Student Engagement:
Reach out to students proactively to address challenges and provide guidance.
Motivate and support students to achieve course milestones and move to higher performance categories.
Reporting and Feedback:
Track the effectiveness of campaigns and outreach activities.
Analyze data and provide regular reports on student engagement and progress.
Suggest improvements to enhance student success and satisfaction.
Strong organizational and communication skills.
Ability to design and run targeted campaigns to achieve specific outcomes.
Analytical mindset with experience in using data to drive decisions.
Preferred:
Background in education, counseling, or learning & development.
Familiarity with online learning platforms and student management systems.
Opportunity to impact the lives of learners and contribute to their success.
Collaborative and dynamic work environment.
Work Location: Hyderabad office.
Working days: 6 days a week
CTC: 4 to 6 LPA