Customer Success

Community Manager

Hyderabad, Telangana   |   Full Time

About NxtWave: 

NxtWave is one of India’s fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs.


NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur). In February 2023, NxtWave raised ₹275 crore led by Greater Pacific Capital, a leading international private equity firm. The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including founders of some of India’s unicorns.


NxtWave is an official partner for NSDC, under the Ministry of Skill Development & Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and Industry, Govt. of India, and Startup India. The startup has received accolades as ‘The Greatest Brand in Education’ in a research-based listing by URS Media, a leading international media house.


By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention, and greater outcomes.


NxtWave now has paid subscribers from 450+ districts across India. In just 2 years, CCBP 4.0 learners have been hired by 1500+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more.


Scale at which we operate on the tech level

  • 370 Cr+ learning minutes spent

  • 69 Cr+ Code Runs

  • 4.2 Bn. + API Requests Handled by our servers


Know more about NxtWave: https://www.ccbp.in


Read more about us in the news - - Economic Times | CNBC Yourstory | VCCircle

Position Overview:

NxtWave is seeking a dynamic and passionate Community Manager to foster a vibrant and engaged community around our brand. As the Community Manager, you will play a pivotal role in building, nurturing, and expanding our online and offline community presence. You will be responsible for driving engagement, facilitating meaningful interactions, and ensuring a positive and inclusive atmosphere for community members. If you are a creative, enthusiastic, and people-oriented individual with a strong understanding of community dynamics, we encourage you to apply.

Responsibilities:

Community Engagement:

  • Develop and execute strategies to increase community engagement and participation across various online platforms, including social media, forums, and other relevant channels.

  • Initiate and participate in discussions, responding to comments, messages, and inquiries promptly and thoughtfully.

  • Foster a sense of belonging and camaraderie among community members by creating and curating valuable and relevant content.

Content Creation:

  • Create and curate engaging and shareable content tailored to the community's interests, including articles, videos, graphics, and more.

  • Collaborate with the marketing team to align community content with overall brand messaging and marketing campaigns.

Moderation and Conflict Resolution:

  • Monitor community interactions to ensure adherence to community guidelines and policies.

  • Address any conflicts or issues that arise within the community promptly and professionally, seeking to maintain a respectful and inclusive environment.

Community Growth:

  • Develop and implement strategies to attract and onboard new community members.

  • Collaborate with other teams to identify opportunities for community growth and expansion.

Feedback and Insights:

  • Act as a liaison between the community and internal teams, providing valuable insights, feedback, and suggestions.

  • Regularly analyze community metrics and feedback to assess engagement levels and make data-driven decisions for continuous improvement.

Event Coordination:

  • Organize and manage online and offline events, such as webinars, workshops, meetups, and conferences, to bring the community together and facilitate networking.

Qualifications:

  • 1-3 years of proven experience as a Community Manager or in a similar role.

  • Strong passion for and understanding of community building, social dynamics, and online engagement.

  • Excellent written and verbal communication skills.

  • Proficiency in using various social media platforms, forums, and community management tools.

  • Ability to empathize, listen, and engage with a diverse range of community members.

  • Creative thinking and the ability to generate engaging content ideas.

  • Problem-solving skills and the ability to manage conflicts and challenges professionally.

  • Experience with data analysis and the ability to draw insights from community metrics.

  • Flexibility to adapt to changing community trends and needs.

  • Knowledge of the industry and market trends related to NxtWave's products or services (if applicable) is a plus.

Key Skills:

  • Content management

  • Dynamic environment

  • Campaign writing and handling 

  • Creative writing

  • Stakeholders management

  • Vendor management

  • Student engagement

  • Community

  • Business strategy

  • Digital media

Job Location: Hyderabad

Work Timings: 10-7 pm

Working Days: 5 Days per week 

Why join NxtWave:

 At NxtWave, you'll be part of an innovative team that thrives on pushing boundaries and creating impactful solutions. We offer competitive compensation, professional development opportunities, a collaborative work environment, and the chance to contribute to cutting-edge projects that shape the future.

If you're a dynamic and results-driven Community Manager looking to make a significant impact in a forward-thinking company, we invite you to join our team at NxtWave.

Join NxtWave and be at the forefront of shaping a thriving and enthusiastic community that positively impacts our brand and its members.

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