Associate Operations Manager

Hyderabad, Telangana   |   Full Time

NxtWave is one of India’s fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs.

NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur). In February 2023, NxtWave raised ₹275 crore led by Greater Pacific Capital, a leading international private equity firm. The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including founders of some of India’s unicorns.

NxtWave is an official partner for NSDC, under the Ministry of Skill Development & Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and Industry, Govt. of India, and Startup India. The startup has received accolades as ‘The Greatest Brand in Education’ in a research-based listing by URS Media, a leading international media house.

By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention, and greater outcomes.

NxtWave now has paid subscribers from 450+ districts across India. In just 2 years, CCBP 4.0 learners have been hired by 1500+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more.

Scale at which we operate on the tech level (as on February 2023)

  • 370 Cr+ learning minutes spent

  • 69 Cr+ Code Runs 

  • 4.2 Bn+ API Requests Handled by our servers 

Know more about NxtWave:

Read more about us in the news - Economic Times | The Hindu | Yourstory VCCircle

Job Description: 

NxtWave is seeking a dynamic and detail-oriented Associate Operations Manager to join our Tech Educators Team. As an Associate Operations Manager, you will play a crucial role in ensuring smooth operations and timely execution of commitments and service level agreements (SLAs). Your responsibilities will include project planning, monitoring delivery timelines, stakeholder management, and reporting progress to relevant parties. This position requires strong organizational skills, attention to detail, and effective communication abilities.

Job Responsibilities & Areas of Ownership:

  • Collaborate closely with the Tech Educators and other teams to ensure smooth and timely execution of commitments and SLAs

  • Conduct regular performance reviews and provide feedback to team members to drive continuous improvement

  • Assist in the development and implementation of standard operating procedures (SOPs)

  • Handle communication across multiple teams and stakeholders effectively

  • Create schedules and monitor the timeliness of delivery

  • Plan project activities and proactively address any challenges that may arise

  • Provide regular written and verbal reports to relevant stakeholders regarding project scope, financials, progress, and status

  • Maintain a strong focus on detail and quality assurance to ensure process flow efficiency

  • Support the Tech Educators Team in onboarding and training new team members

  • Identify process improvement opportunities and implement effective solutions


  • Bachelors or Masters degree from a college or university in a relevant field.

  • Previous experience in stakeholder/operations or project management verticals is welcome.

  • Proficiency in using Excel/Google Sheets for data management

  • Excellent communication skills in English (fluency in any other language is a plus) 

  • Alignment to the company's vision and culture

Qualities we'd love to find in you:

  • Attitude to always strive for the best outcomes and an enthusiasm to deliver high-quality outcomes

  • Strong collaboration abilities and a flexible & friendly approach to working with teams

  • Should be flexible to work extra hours to get things done

  • Strong problem-solving skills and the ability to adapt to changing project requirements

  • Go-Getter attitude and Strong self-motivation

  • Ability to multitask, set priorities and manage time effectively

  • Be open to receiving feedback and improving upon it

Work Location:  NxtWave Office spaces in Hyderabad. 

Working days: 6 days a week (and a flexible week off)

Basic Requirements: Need to have your own laptop 

Type of employment: Full-Time

Probation Period: 2 Months

CTC: 4.5 LPA

Note: This job description outlines the primary duties and responsibilities associated with the Associate Operations Manager role at NxtWave. However, it is not an exhaustive list, and additional duties may be assigned as necessary to meet the ongoing needs of the organization.

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